Tags: Debugging

Why does my !runaway command not work

WinDbg Benjamin Perkins

Sometimes when I execute: !runaway in WinDbg I receive the following error: ERROR: !runaway: extension exception 0x80004002. “Unable to get thread times – dumps may not have time information” The error message says it all, but how do you fix it. In my case ProcDump was used to create the dump and it appears that […]

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Recycling a worker process due to deadlock

IIS Benjamin Perkins

There are many reasons why an IIS worker process can hang. For example, a long running SQL query, searching through a Dictionary object, a non-optimal Regex command, hitting the limits of the process model configuration, etc… can all cause performance to slow. Previously, I wrote a blog about using the !dtc command in WinDbg. This […]

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IIS Service will not start (Event Id 4275)

IIS Benjamin Perkins

When you are troubleshooting IIS issues there are tools like Failed Request Tracing, IIS logs, etc. which will let you see what is going on. But what do you do when IIS itself is not working? A common cause is that the applicationHost.config file is corrupted. Perhaps there was a manual modification made to it […]

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Enable and Activate Failed Request Tracing Rules

IIS Benjamin Perkins

There is a new troubleshooting capability available in IIS 7, it is called Failed Request Tracing Rules. It provides a lot of very useful information which can help pinpoint the cause of performance problem or error. At the moment it is not installed by default and you may see the setting as shown in Figure […]

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